Copyright © 2020 Consumers Unified LLC. Eyeglasses PRECISION YOU CAN SEE, QUALITY YOU CAN FEEL It's time to see your world more clearly. Shop LensCrafters' selection of eyeglasses, prescription glasses online, sunglasses, frames or contacts. Please DO NOT go to Dadeland Mall ..never!!! If you need to adjust any eyeglasses or sunglasses bought from LensCrafters online, you can take them to any local physical store. We can’t guarantee it will always be lower, but we can guarantee that it will never be higher. In my presence the lab technician was told what not to do. They were so rude to us they hung up on me several times. I went in and ordered progressive lenses. They gave me one for November 30, 2020. Trend spotting: Walked into a Lenscrafters location for the 1st time.... Horrible Experience, got home reviewing my receipt of over 300.00. i'd stepped on my glasses and reduced them to a small pile of rubble resembling two lenses and some titanium origami. I have never had any problems getting an appointment. At Innerbody Research, we customize our evaluation criteria depending on the type and nature of the health-related service. For sought-after brands and convenience, LensCrafters delivers. For an additional price, some of these sunglasses models are also available with tinted prescription lenses, made out of plastic or polycarbonate. i was sure i was screwed but stopped by this location which is next to my office. Has plenty of parking. If you’re eligible, you can link that plan to your account, which allows you to see any applicable benefits and the out-of-pocket costs directly from the LensCrafters catalog. No Thanks to Luxottica, the mother company, their greed is killing Lenscrafters. I put my mask over my nose and had it that way until I left to wait for my APPT. It just rang and rang.... We asked for the corporate office. After you complete your orders, LensCrafters will take around 7 days to process your order and manufacture your lenses. Shopping here is pretty pleasurable, though a “virtual try-on” feature would be useful. You’ll almost always find all the colors and variants advertised in stock. I found a pair of frames at LensCrafters for $172 that only cost $76 online. Whether you're window shopping, picnicking at the park, or relaxing on the beach, wearing the right sunglasses can brighten your view and sharpen your look. Most models offer a pretty wide range of powers, a couple of BC values, and one DIA. Read thousands of customer reviews. Enjoy reading our tips and recommendations. FAQ. She told me she could leave a voice mail because my mail box was full. Very friendly staff, knowledgeable Doctors, quality products and wonderful pricing. I was fitted to the frames I chose and left there not realizing that the frames listed on my receipt weren't the frames I chose. If you’re willing to go the extra mile in the name of savings, make sure to check out LensCrafters’ “annual supply” options. Learn More. LensCrafters offers Biotrue, Clariti, and Acuvue toric contact lenses for prices starting at $32 per box. Prices start at $166. Our eyewear guide is here to help you find the perfect frame! If you prefer that we not receive this small commission, we recommend that you go to the company’s website directly (without clicking on our links). LensCrafters is an American eyeglass provider. These are available in daily and monthly models. This is not the first time we have trouble with them. I have a terrific pair of Michael Kors glasses purchased from designeroptics.com for a total cost of under $80! Was then advised it was cheaper to pay cash.... returned the next day to use my insurance I pay for. I have worn glasses for over 50 years and have never had a problem with a frame breaking. Known for its excellent customer service, LensCrafters.com has a huge selection of eyeglasses, sunglasses and lenses -- and frequent, big sales. It is owned by Luxottica, who manufactures famous brands such as Ray-Ban, and has licenses to produce sunglasses for many high-end fashion houses such as Dolce & Gabbana and Prada. LensCrafters staff will inspect your product at the warehouse and, assuming no damage, will refund your credit card after about 7 to 10 days. 14 reviews of LensCrafters "Located across from Smith Haven Mall. We get there and they are closed. This massive chain store is known for its high-tech vision tests, stylish models, and personable post-sales services. Complete kids line: LensCrafters Reviews, Complaints & Contacts | Complaints Board Additionally this review of LensCrafters, like all health-related reviews and content on this website, was thoroughly vetted by one or more members of our Medical Review Board for accuracy. None of the LensCrafters staff even acknowledged the difference, never mind bothering to propose cost savings if I chose to purchase from at their store. So you’re ready to buy prescription glasses online, but you want to be sure that the eyeglasses you choose will suit your face shape and style? LensCrafters’ return policy is solid and definitely above what’s expected for most online retailers. Innerbody Research is supported by readers like you. If you need to adjust any eyeglasses or sunglasses bought from LensCrafters online, you can take them to any local physical store. If you do the latter, you will get a very streamlined pop-up menu to select the lens material and filter type. If not, why not? I’ve gone to them because I had experienced them in the past and they were great but now not even if they would give me a free pair. Be the first one to find this review helpful. A link has directed you to this review. All of the prices listed above are for frames alone. But if you want to pay perhaps a little more in order to get superb customer service and browse an excellent selection, all while saving time, then LensCrafters.com might offer exactly the kind of experience you want. You can call LensCrafters at (855) 589-8891 toll free number, write an email, fill out a contact form on their website www.lenscrafters.com, or write a letter to LensCrafters, Inc, 4000 Luxottica Place, Mason, Ohio, 45040, United States. One of the best Laser Eye Surgery/Lasik, Healthcare business at 571 Linton Blvd, Ste B1, Delray Beach FL, 33444. Nevertheless, there are many reasons why customers would rather not have to go in person – from time constraints to poor health or social awkwardness. Needed new pair asap. No! We try our best to give you, our readers, an unbiased exploration of at-home health services, free of marketing jargon or gimmicks. See the latest trends in eyewear broken down by overall style choices. Unsubscribe at any time. After selecting a location, you will be able to see its available doctors and slots. Never will again! I made a COMMENT and said, "You know this is all fake." Services and Features . Now I’ve got to get new lens because theirs Are cracking, scratching and chipping. Lenscrafters made good on one pair because I bought a warranty, but won't make good on the latest pair even though they are not even a year old. Made an appointment, "Yes we take your insurance." 16 reviews of LensCrafters "My prize of the evening; a night with this LensCrafters location. Starting at $36 per box. Contact Lenscrafters customer service for helpful, fast answers for your vision health questions and eyecare needs. Innerbody Research is the largest home health and wellness guide online, helping over one million visitors each month learn about health products and services. i was greeted pleasantly and one of the guys asked me to give him about a half hour with the remains. You may need an additional vision plan to be eligible, though; most basic policies don’t cover eyeglasses. 137 reviews of LensCrafters "i, on the other hand, had a pleasant experience. Sport the latest in Geek Chic or stand out with a pop of color. LensCrafters is pretty flexible with its payment options. Bad service, bad assistance, bad or no responsibility AT ALL. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The guy behind the desk when I went to check asked me to put my mask on correctly. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. All content is posted anonymously by employees working at LensCrafters. She said they did not have a number for us. Recent recommendations regarding this business are as follows: "High cost, low quality", "I do not … On the other hand, all the brands advertised are original, and at about the same price as you would find on Amazon – as long as you limit your search to reliable sellers. I said, "3 weeks later you’re telling me they weren’t ordered even though I spoke to somebody telling me they were ordered and would be in soon." This option is only available for eyeglasses or sunglasses – for contact lenses, LensCrafters is legally obligated to require a prescription. Here is the straightforward shopping experience. Contact LensCrafters customer service. Glasses came back too strong causing headaches, doctor advised wrong prescription over working my eye muscles; replaced my lens with what was to be the correct prescription... everything was blurred which caused another visit for the 4th time. Compare cost, frame selection, return policies and more. Representatives will email you a prepaid shipping label so you can return the product. Copyright © Innerbody Research 1999 - 2020. Fourteen months after the purchase the spring on one side of the frame broke. 16 reviews of LensCrafters "I went to Lenscrafters for an eye exam and new glasses, after having waited too long to do so. One of the best Laser Eye Surgery/Lasik, Healthcare business at 35 Talcottville Rd, Rockville CT, 06066. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. However, you can now book these exams directly from its website. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. 59 customer reviews of LensCrafters. User-friendly: How intuitive and user-friendly is the service? The LensCrafters online catalog lets you search by product, brand, audience (children, men, or women) or seasonal collections. All Rights Reserved. We value your privacy. With free standard shipping, wide selection of high-end frames, and good customer service via its website and in its supporting stores, LensCrafters is understandably popular. I cannot go on wearing the wrong prescription! Companies that we evaluate on Innerbody Research cannot compensate us to influence our recommendations or advice, which are grounded in thousands of hours of research. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Ray-Ban RoX ® and FeatherWates ® Classic Polarized lenses give you clear, crisp vision in a brilliant array of tints and authentic logos. 176 reviews of LensCrafters "I got my glasses here two days ago, and I had a great experience. For more information about reviews on ConsumerAffairs.com please visit our LensCrafters is one of the largest eyewear stores in the U.S., with over 1,000 stores across the country. Our mission is to provide objective, science-based advice to help you make more informed choices. Prices start at $58. The company will also take direct payment from some EyeMed, Aetna, and Humana plans. Unsubscribe easily. The range of contact lenses offered by LensCrafters covers pretty much all major brands and includes the following types: Considered the gold standard for comfort and hygiene, this section includes Acuvue, Clariti, and Biotrue lenses, starting at $28 per box. They lost a customer. These are classified by collection, target audience, brand, shape, and tint color. Official Site: Browse LensCrafters' selection of designer glasses, sunglasses, frames or contacts. They changed it to December 11, 2020 at 4:00 PM. He then handed me a couple covid papers asking about having the FAKE VIRUS. With a network of over 1,000 stores around the country, you have probably seen a LensCrafters store close to home. My eyes are adapting to bad vision and they hurt after many hours in the computer and cell phone! And this time, I purchased Progressive Lenses and had to go back five times to get the glasses fixed. I told them to refund my money and I will get them elsewhere. The staff is courteous and helpful. So I called and they said they called me to change the appointment on December 8th. I didn’t purchase all the amenities because I couldn’t afford it. Its eyeglasses start at $66. LensCrafters is not a strictly online retailer but rather the online portal of an established chain store, which in this case enhances the service experience. But once Luxottica purchased Lenscrafters, the customer flexibility vanished. Does the company offer discounts? 5 out of 5.0. At Innerbody Research, we take transparency seriously. LensCrafters.com makes it easy to check your eligibility and to calculate your out-of-pocket costs. Rating 4.0. Its location on this page may change next time you visit. The extra price starts at $129 but varies depending on the material and model. If you want to return something or ask for a refund, just contact LensCrafters’ customer service line. I recommended the doctor to other people and they were very satisfied as well. If you need prescription lenses with your new frames, you’ll discover the following options available. Click on “I don’t need a prescription” and enter the details manually. How do I know I can trust these reviews about Lenscrafters? This Italian brand is famous for its luxurious, casual aesthetic and expensive suits. Was then told no refund for ALL OF THEIR MISTAKES, and this would be the last time they would try and get my lens corrected and asked that I bring my old glasses so they can compare.... What is all the high tech equipment for in the location if you cannot properly fit someone for prescription glasses.... HORRIBLE EXPERIENCE AND I WILL NEVER USE LENSCRAFTERS AGAIN!!! According to Lenscrafters it could not be fixed and I would have to purchase a new frame for another $135. At LensCrafters located at 2400 Boston St, we believe vision care is about far more than a pair of glasses or a prescription. Insurance accepted: After you move to the checkout page, you’ll just need to add your payment information and shipping method. LensCrafters | Glasses, Prescription Glasses Online, Eyewear - … 1,335 LensCrafters reviews. Noticed they did not use my insurance. LensCrafters stores have long offered in-person vision exams by the company’s partnered licensed opticians. Rating 5.0. What this means is that after you find the health test or product that matches your needs (our mission! The staff will adjust any screws or help you maintain your eyewear for free, just as if you had bought them at the store. Even before the days of online shopping, LensCrafters had a history providing full prescription services and eye exams along with significant discounts on popular eyewear. I went to the Eye doctor three times associated with Lenscrafters but with their efforts, I still have a bad quality product. What a shame! Asked if they could see us at the other location in mall. It has over 800 store locations nationwide where customers can visit the eye doctor for an eye exam and try on glasses. Fine. This was in October. Made the appointment and called and canceled the appointment three times. Its checkout page takes most credit and debit cards, as well as HSA and FSA debit cards. While John, at the Manassas store tried hard to fix the issue but even today I see everything on the left side leaning towards the right which was a problem I complained about multiple times. Are there any hidden costs or charges? They didn't even try to help. Ridiculous! LensCrafters offers three types of materials: Any of the materials above are offered with: LensCrafters also sells sunglasses, mostly from the same brands as its regular eyeglasses. They called November 28th to cancel the appointment because the doctor did not want to work that day. Schedule an eye exam at a location near you. Out & About. Lenscrafters author review by ConsumerAffairs Founded in 1983, Lens Crafters was the pioneer of one hour glasses, and now continues to offer that core service with some of … Don't pay out-of-pocket for an exam or a pair of glasses with vision insurance. The Eye doctor said it is the quality of lenses being used. Finally talked to manager and she could not even transfer the call to her desk. We will be taking it after the 1st of the year." I told him I have ASTHMA and showed him my inhaler, He was going to talk to TRAN, HAN the Optometrist about it. Click Redeem Offer to visit the website to take advantage of the offer! This is the LensCrafters company profile. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. We evaluate the service based on our adherence to quality, the latest medical evidence and health standards, and a simple question: would we buy the product or service ourselves if it weren’t part of our job, and would we recommend it to family and friends? Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states. Glasses broke. Additionally, we purchase all the products we review ourselves and do not accept free products. After checking with 2 doctors, twice!

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