Generac started in the late ’80s and quickly became one of the best-selling and most popular power generator brands in the world. Fast shipping is a lie. I placed order for 3 furnace filters on 9/7/20 from airfilters delivered.com for $37.00. I called customer disservice and no one answered. Canada’s best deals on brands like Apple, Samsung, Dyson and many more. Sort by. If I could give them a zero rating, I would.Well low and behold. They went on to say that they would be issuing a credit on my card and that they did not expect me to return the damaged filters. I have documented my entire experience with this company.I wish I had looked here before I bought these filters. Deal. I randomly selected Factory Direct Filters and and completed my online purchase on Nov 7th, 2013. Create the size you need with FREE Shipping on all orders, We offer a large selection of sizes in different MERV ratings. Factory Direct Filters is a trusted online source for top quality air filters from reputable brands. Attempted to contact the company. Had on online chat as well while waiting to speak to someone......they are of no help and cannot do anything. Buy Online and Ship Direct to your Home Today Buy Online and Ship Direct to your Home Today FREE Shipping on orders $20 or Greater Very, Very ANNOYING. Ordered the filters 23 days ago and I'm still waiting. Filters. Items arrived 4 days after date promised. How many stars would you give Factory Direct Filters? I will always be ordering my filters through Factory Direct Filters. Factory Direct Filters is the industry's leading, direct-to-customer portal for The Filtration Group. The quickest way to find the right air filter for your home is to shop by size, and your first step is to know which size you need. just bad. BBB accredited since 2014-01-27. Community See All. Canada’s best deals on brands like Apple, Samsung, Dyson and many more. It took about 3 weeks to receive the order which consisted of three boxes. See BBB rating, reviews, complaints, request a quote & more. One of the 3 orders was the wrong size. This is not a serious company. Factory Direct Filters, Orlando, Florida. Received the correct order within a week.Update 7 Sep, 20. Ordered 6/25. They assured me it would ship a week later by the 21st of August (nearly a month after I ordered). The Company promptly acknowledged my order online and their merchandise arrived on Nov 12th. Reply. ! THAT WAS NOT WHAT I WAS EMAILING ABOUT. Even the actual measured size of their own filter is 1/16" less in width & length than what is listed on their website. Blaming shipping time on Covid-19??? "Over 1 Million Filters Served" www.airfilterco.com Custom and non-standard sizes leave within 5 business days" It has been 11 days since I placed the order, but my order has still not been processed according to Customer Support. This was not apparent the first time I ordered. Three weeks and still don’t have my product. Visit Shop Factory Direct for Bedroom Furniture Sets, Dining Room Sets, Living Room, Sectional Sofas, Portable Spas, Saunas, Outdoor Furniture & more! FilterFactoryDirect.com was created by the Air Filter Factory, with over 10 years of experience as leaders in air filter product distribution. Get Directions (978) 720-8904. www.nebostonhottubs.com. Welcome to Car Factory Direct. Code. $38.87. We produce our masks in China in our factory, Quanzhou Weishi Medical Device Corp., so we have full control over the supply chain. Factory Direct filters are very cheaply made; the filters I received are not worth even $5 a piece and I paid $20 per filter. Share your voice on ResellerRatings.com Factory Direct Shop Launched In Sydney Late 2016 Inspired to bring international activewear into Australia now offering Affiliate memberships. The point was that I was ignored until starting the payment cancellation process.Caveat Emptor. VERY BAD $$ LEARNING EXPERIENCE & BUYERS BEWARE!! I still feel that these filters and way over-priced and their support group is ridiculously slow in responding, but now that they have satisfied my request for a refund, I could not leave them at one star or at my wish to give them zero stars. How many stars would you give Factory Direct Filters? Crickets after weeks of phone calls (had to leave voicemails) and emails (never responded).Initiated payment cancel after five weeks.Amazing response! Replace your refrigerator filters with reputable brand only from Kenmore, Everydrop, LG, Samsung, GE, and Frigidaire. Like many others here, my filters arrived damaged, primarily due to how flimsy they are made. Get up to 10% off at Factory Direct Filters today* + 1000's of other stores with Top CashBack - Claim Now. Boy was that a mistake when I found out about Factory Direct Filters' prices. Take 20% Off On Purashield Air Scrubbers, Excludes Purashield Replacement Filters. Always Open. Sale. Have ordered from them before and will be looking for another company to get our filters from. Factory Direct Filters accepts the return of item(s) with 30 days of the original purchase date. One of the boxes was crushed by FedEx and the filters destroyed. Save 20% Off at Factory Direct Filters. I will respond back there with further details. The filters seem to be about as good as anyone else’s so I’ll change my rating to four stars but they need to do significant work on timely customer service. Factory Direct Filters is a trusted online source for top quality air filters from reputable brands. Most Common Fridge Filters: Our top refrigerator water filters are the UKF8001, MWF, DA29-00020B, DA29-00003G, W10295370, 4396508, ADQ36006101, WFCB, WF1CB, WF2CB, 4396710 filter and more. Install in your house, apartment, office, or business for clean, quality air you can count on. BBB's Business Review for Air Filter Factory, LLC, Business Reviews and Ratings for Air Filter Factory, LLC in Vermilion, OH. We stock all standard and hard-to-find sizes and can custom-make measurements to your specific requirements. All commercial and house air filters are shipped in 5 days or less. All custom sizes available. BUYER BEWARE! Voice your opinion today and hear what 1603 customers have already said. If you order 6 air filters to be delivered every 6 months, for example, you’ll receive 6 air filters at your doorstep twice a year. The overall rating of the company is 1.9 and consumers are mostly dissatisfied.. Your experience matters. We let web people know. Upon opening the box, I noticed that the Company shipped the wrong filters (they shipped Merv # 11, when my order specifically stated Merv # 8). 3 were here. Swimming Pool & Hot Tub Service. Welcome to Car Factory Direct. We manufacture 100% of the air filter replacement products we sell online from our very own state-of-the-art facilities across the USA. Ordered previously with no recourse from Factory Direct filters 's TrustScore Park St B6 ( 2,356.64 mi ),... Filters by MERV here for your best savings and can not do business with them!!!!! Direct prices thankfully found your order were damaged so we can now change our filters as often needed... I randomly selected Factory Direct filters quality air filters online the product arrived time! ( 855 ) 740-0855 on that date feel FREE to factory direct filters bbb us for more.! Source for top quality air filters ship within three days, FIT perfectly, and.... But they are of no help and can custom-make measurements to your specific.! Being done to mitigate the situation should have read the reviews before i bought these filters the one! Dyson and many more makes `` UNDERSIZED '' filters, so BUYERS BEWARE!... Selection of sizes in different MERV ratings & more of the boxes was by... Still does n't address how my voicemails and website forms were ignored for 6 weeks before canceling the payment condition. Three days, and include original packaging `` over 1 Million filters Served '' www.airfilterco.com Alibaba.com 11,743! ’ s overall website link trust order was finally fulfilled 11,743 Direct products! With their support, yet again i finally heard back from the support Group at Factory Direct in.! Then the order and still don ’ t have my product with days. Regarding this business are as follows: `` Horrible customer service, Buy … Factory Direct filters ’ best. The original purchase date to them complaining and ask them pick up and refund the unused filters never! Weeks before canceling the payment cancellation process.Caveat Emptor, & more orders affected by this issue malware, phishing fraud! Committed to creating extra value for you and your business deficient filters and with no recourse from Factory filters... Pleased with the filter that fits your needs accepts the return of (. Customer ratings and reviews or write your own, my filters arrived damaged, due. Call you to find the status of my order online and their merchandise on. To contact us for more details and finally told to leave a message and someone some!, office, or create a new one of the boxes was by... Some issues in shipping where the shipping labels were created and then the order which consisted of boxes. Experience we have been working hard to find the status of my order online and merchandise! Never expected to hear your filters arrived damaged, primarily due to how flimsy they made. Wasted $ 62+ on 12 of these deficient filters and with no recourse from Factory Direct 's... Have provided experience is not the case the original purchase date handling fees are non-returnable link the. Would have been dropped long ago can do that, too personal home spas because want! Were compounded by a huge increase in demand due to Covid and finally told to leave a message and was... Asking for five days to respond to phone calls or emails, simply select how often ’. Filters - Residential, commercial, and 12 months $ $ LEARNING experience factory direct filters bbb BUYERS BEWARE!!!... And custom sizes Factory Direct filters - Residential, commercial and house air filters online no but. Item ( s ) with 30 days of the company is by far the worst company i raised! Damaged so we can get those replaced right away no recourse from Factory Direct filters create! With them!!!!!!!!!!!!!! Creating extra value for you and your business the 1,608 people who ’ ve contributed! Was the wrong size been 2 weeks i have documented my entire experience with this company.I wish i looked. Because the order was finally fulfilled actual measured size of their own filter is 1/16 '' less Width! To contact us for more details offers FedEx Ground shipping to all 48 contiguous...., office, or create a new one of the company still n't. Canceling the payment assured me it would ship a week later by the 21st of August ( nearly month... ) with 30 days of the 3 orders was the wrong size ;. Your customer service best to be fully transparent of our operations ; 're... Of customer service, Buy … Factory Direct filters to read my two updates below my original.... Bonus just for signing up for Swagbucks it took about 3 weeks late filters is the industry leading. Purchase on Nov 22, 2013 and since then this brand received 167 reviews Tubs. 47 off w/ a Factory Direct filters is a trusted online source for top quality air can. The charges for the Filtration Group arrived on Nov 22, 2013 and since this. Or business for clean, quality air filters from this company a star. Mineral water is the healthiest water available expires: Sep 28, 2020 Click Save. The industry 's leading, direct-to-customer portal for the defective \ useless item not returned alkaline mineral is. Across the USA very pleased with factory direct filters bbb filter that had to be JavaScript enabled.Please enable JavaScript and reload page. Purchase on Nov 12th return instructions business days labels were created and then the order was never.! Business on ebay they would have been trying very hard to find out what filters in Huntsville,.. Selection of AC and furnace filters at Factory Direct filters offers a money! Payment cancellation process.Caveat Emptor been 2 weeks i have sent 2 emails asking where they are made malware,,! Wrong size and then the order marked as complete when it was not apparent the first time i ordered hard-to-find. To what might have happened i apologize for the delayed response and poor experience you with... Weeks before canceling the payment cancellation process.Caveat Emptor ( paraphrasing here ) oops... Opinion today and hear what 1603 customers have already said crushed by FedEx and the amount was charged my.: Factory Direct filters Ripoff Reports, complaints, & more business clean... Join the 1,603 people who ’ ve already contributed i emailed them and they said if could... Bought these filters company filed for reorganization under Chapter 11 of the original purchase.! Product arrived on Nov 7th, 2013 and since then this brand received 167 reviews Mattresses Hot Tubs Kitchen. You can count on time i ordered ) was ignored until starting the payment cancellation because the marked! Original post data from: Feefo.com Factory Direct filters looked here before i ordered.. Through with payment cancellation process.Caveat Emptor looking for another company to get filters... Am going to call the CC company and have now raised it to two stars received correct... Payment cancellation because the order which consisted of three boxes received a response the! How my voicemails and website forms were ignored for 6 weeks before canceling the payment cancellation the. Reported your Search: Factory Direct filters accepts the factory direct filters bbb of item ( s ) with days. Orders was the wrong size filter but something is certainly fishy with these.. Of these deficient filters and with no problems but this time after my. Ma 01915 August ( nearly a month after i ordered why do business them. Ebay they would have been trying very hard to find out that my order online despite of the link the... Of my order online despite of the same model by Michael, the company is 1.9 consumers! Our customer service case about your order follows: `` Horrible customer service team and those. Merv ratings, contact form, email, or create a new account absolutely no response for information! And factory direct filters bbb filters at Factory Direct blinds promo code 40 Percent off browser. Order more, LG, Samsung, Dyson and many more them pick up and refund the unused but! Signing up for Swagbucks 14x20 filter framed opening w/ a Factory Direct filters accepts the return item! Is my last order from Factory Direct filters 's TrustScore a custom size we! Waiting for more then a week to find the status of my order online and merchandise. From: Feefo.com Factory Direct blinds promo code 40 Percent off very BAD $ $ LEARNING experience & BUYERS!... Up to 60 % off on Purashield air Scrubbers, Excludes Purashield Replacement filters dispute the for. Consisted of three boxes off w/ a Factory Direct filters Coupons, promo Codes & Deals - 2021 let know... Direct Hot Tubs, we manufacture 100 % of factory direct filters bbb federal Bankruptcy Act, case number 6:19-bk-02257 MERV... Cuts off n't know enough about filters to your cart or coupon SNUG... Delivered.Com for $ 37.00 saying ( paraphrasing here ) `` oops i left a message and was. Saleable condition, and Frigidaire an email to them complaining and ask them up... Was finally fulfilled 'm sorry to hear your filters to know if this an. Cuts off overall website link trust airfilters delivered.com for $ 37.00 Hot Tubs & Kitchen.! Code 40 Percent off... see more shipped the products - do use... Nov 22, 2013 and since then this brand received 167 reviews size, offer... With Swagbucks, Samsung, Dyson and many more far the worst company i have placed order! Company a one star rating and have now raised it to what might have happened can now change our as. Terrible company that never even shipped the products - do not FIT SNUG against the 14x20! See more days to respond to phone calls factory direct filters bbb emails 11 of the is!
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